For sublimation, the artwork needs to be a high resolution in order for the image to print clear and sharp.
For the best results on your custom clothing we prefer the following file types:
-Adobe Illustrator - AI files
-Encapsulated Post Script - .eps files
-High resolution - over 300 dpi - .pdf files
These files are referred to as Vector format files.
This means that they can be resized and manipulated without losing resolution on the file meaning that they will look sharp and clear on your custom clothing.
Not sure if your image is high resolution? E-mail and we will check it for you.
PMS colours and CMYK colours can vary depending on the fabric used, inks used and method of printing. We use the latest Digital sublimation technology, with inks and fabric from the industry leaders, however, colours from different manufacturers can appear different. If you are not 100% certain on the colours you have provided us we suggest you request a COLOUR CHART SAMPLE. A colour chart sample will ensure you are 100% happy with the colour before production. Colours must only be chosen in person, as each computer screen will distort the colours.
What is vector artwork?
Vector art is created in a vector-based software program like Adobe Illustrator or Coreldraw. It is based on points and lines created from mathematical equations and can be easily edited or scaled with the click of a mouse. Vector artwork is typically found in files that end in .EPS or .AI. For example: my logo.eps or my logo.ai. When the vector logo is enlarged, it stays crisp and clean. When the bitmap logo (JPEG, JPG, GIF etc) is enlarged, it becomes distorted. If you send us a .JPG logo and we enlarge it to fit on your uniform, it will become distorted.
How do I know if my logos are vector?
If the file you have ends in .JPG, .GIF .or BMP, it is definitely NOT vector artwork. If the file ends in .AI, .EPS or .PDF, it’s most likely vector. If you’re not sure if your logo is vector, email the logo to and we will be able to help you.
I don’t have vector logos. What do I do?
If you have checked with us and we confirm your logo is not vector, then we can re-draw your logo for you into a vector artwork. Re-drawing fees do occur, and will be quoted after logos/designs have been provided.